This website is operated by Suntory Beverage & Food Europe (SBFE)
SBFE is part of the Suntory Beverage & Food Europe (SBFE) group, which has its principal office for the purposes of data protection at 40-52 boulevard du Parc 92200 Neuilly sur Seine, France collects and use certain Personal Data. SBFE is responsible for ensuring that it uses that Personal Data in compliance with data protection laws.
“Personal Data” means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of, SBFE (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of SBFE or any other person in respect of an individual.
Information we receive through our websites;
Information we receive through our activities;
Information we receive through the manufacture and the sale of our products.
Many of the activities of SBFE require us to obtain Personal Data about you in order to perform the services or obligations we have been engaged to provide. In relation to each of the activities, we will collect and process the following Personal Data about you:
Information that you provide to us. This includes information about you that you provide to us. The kind of Personal Data we might ask for, may include (by way of a non-exhaustive list):
basic Personal Data (such as first name; family name; position in SBFE; SBFE name; SBFE email address; business phone number; business address; city; postcode; country);
any information that you choose to share on our Internet forums which may be considered Personal Data. (Please note that SBFE does not collate information included on our Internet forums together with Personal Data from your User Center account or profile);
Information that we collect or generate about you. This includes (by way of non-exhaustive list):
a file with your contact history to be used for enquiry purposes so that we may ensure that you are satisfied with the services which we have provided to you;
activity data relating to the use of protected documents, such as altering a document’s permissions and information regarding the individual that performed the activity.
We will always ask for you consent before using non-essential cookies and you can use the Manage Cookies section on the website to change your preferences or revoke consent at any time.
In addition to the categories of Personal Data described above, we will also process further anonymized information and data that is not processed by reference to a specific individual.
We take children's privacy protection seriously. We operate this website in compliance with all applicable laws in the countries in which we operate business.
Children under the age of 13 should have a parent/guardian's consent before providing any personal information to the website or using any of our products and services.
We will not, as be provided by applicable law, require or request children under this age to provide more personal information than is reasonably necessary to participate in the applicable activity on the website or participate in our products and services.
If you are under the age as determined by the local age regulation, you will not be able to register in this website.
SBFE is not responsible for cases in which minor persons have sent all personal data through this website.
Your Personal Data may be stored and processed by us in the following ways and for the following purposes:
However, when we use Personal Data we make sure that the usage complies with applicable law and regulations and the law and regulations allow us and require us to use Personal Data for a variety of reasons. These include:
We may share your Personal Data within the Suntory group of companies for the purposes described above:
We may also share your Personal Data outside of the Suntory group for the following purposes:
SBFE is a global business. Our customers and our operations are spread around the world. As a result, we collect and transfer Personal Data on a global basis. That means that we may transfer your Personal Data to locations outside of your country.
Where we transfer your Personal Data to another country outside the European Economic Area (EEA) or the United Kingdom (UK), we will ensure that it is protected and transferred in a manner consistent with legal requirements. In relation to data being transferred outside of Europe, for example, this may be done in one of the following ways:
You can obtain more details of the protection given to your Personal Data when it is transferred outside the EEA or the UK (including a copy of the standard data protection clauses which we have entered into with recipients of your Personal Data) by contacting us as described in paragraph 10 below.
We have controls in place to maintain the security of our information and information systems. Client files are protected with safeguards according to the sensitivity of the relevant information. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed, or stored is limited to authorised employees.
As a condition of employment, our employees are required to follow all applicable laws and regulations, including in relation to data protection law. Access to sensitive Personal Data is limited to those employees who need it to perform their roles. Unauthorised use or disclosure of confidential SBFE entity information by one of our employees is prohibited and may result in disciplinary measures.
When you contact one of our employees about your file, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your file.
How long we will hold your Personal Data for will vary and will be determined by the following criteria:
In all the above cases in which we collect, use or store your Personal Data, you may have the following rights and, in most cases, you can exercise them free of charge.
These rights include:
You can exercise any of the above rights by contacting us at firstname.lastname@example.org. We will acknowledge by reply email and refer your request to our data protection team. If you have requested the deletion or rectification of your personal data, we will confirm that, or any other action taken in relation to your data, via a further confirmation email.
If you have any questions or concerns about us handling of your Personal Data, or about this Policy, please contact our Data Protection Officer using the following contact information:
Email Address: email@example.com
We are usually able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive from our Data Protection Officer, you should, in the first instance, contact your local regulator. In France for example, the relevant authority is la Commission Nationale de l’Informatique et des Libertés, 3 place de Fontenoy 75007 Paris France.
Because we have offices in several different European locations, we have also registered a Supervising Lead Authority (SLA). Depending on the nature of your concern, the matter may be referred to our SLA:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 place de Fontenoy
Lucozade Ribena Suntory
Lucozade Ribena Suntory Ireland
Orangina Schweppes France
Orangina Schweppes Belgium
Schweppes Suntory Espana
Schweppes Suntory Portugal
Schweppes International Limited
Orangina Schweppes Poland
We are usually able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive from our Data Protection Officer, you should, in the first instance, contact your local regulator. In the U.K, the relevant authority is The Information Commissioner’s Office (ICO):
Information Commissioner's Office
Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Because we have offices in several different European locations, we have also registered a Supervising Lead Autority (SLA), Depending on the nature of your concern, the matter may be referred to our SLA:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 place de Fontenoy